FAQs

General FAQs

We use premium PETG (PolyEthylene Terephthalate with Glycol modification) for most of our 3D creations. PET is what most water bottles are made from! The Glycol is added to lower the melting point so that it is possible to 3D print with it. 

Our downstems are made from borosilicate glass, and our bowls are made from ordinary glass or borosilicate glass as labelled.

Our upgraded mason jar rings are available in stainless steel, bare aluminum, and anodized black aluminum.

Because we manufacture many of our own products, any 3D printed products that are backordered are added to our manufacture queue. If we have disabled backordering for a 3D printed product, it means that we can't make more. Some colors of 3D printing filament have become unavailable for now, especially with ongoing supply chain disruptions.

Please contact Wholesale@GoJarHeadz.com for wholesale information.

Of course! Our shipping label and billing will show that you ordered from our parent company, Impadov Inc., but the packaging will not give any hint as to the contents.

Shipping FAQs

Yes! Unfortunately, shipping to Canada can be much more expensive than in the US, so we have to exclude Canada from our free shipping deals.

No, not for the foreseeable future. Apologies to our friends around the world.

Of course! Our shipping label and billing will show that you ordered from our parent company, Impadov Inc., but the packaging will not give any hint as to the contents.

We aim to ship every order within one business day, with the exceptions of backordered and Print-On-Demand goods.

Print-On-Demand goods are added to our manufacturing queue. Currently queue turnaround is less than 24 hours, but that may change with demand. We aim to ship your order within one business day of your order being manufactured.

Probably 3 days.
Map of delivery times

We ship most orders USPS First-Class. Please note that delivery times are approximate and are subject to delays for a variety of reasons.

  • Central New England - 2 days delivery time.

  • The remaining CONUS and Puerto Rico - 3 days delivery time. 

  • Alaska and Hawaii - 4 days delivery time.

  • Guam - 6 days delivery time.